Question 1

How far in advance should I book?

Accepted Answer

We recommend booking at least 3–4 weeks in advance to ensure availability. For weddings, holidays, and large events, we encourage booking 2–6 months ahead whenever possible.

Question 2

How do I reserve my event date?

Accepted Answer

To secure your date, simply complete our booking form. Once your quote is approved, a 25% non-refundable deposit is required to officially reserve your event.

Question 3

Can I customize my menu?

Accepted Answer

Absolutely! We understand every event is unique. We're happy to customize your menu based on your preferences, guest count, and budget. If there is an item you'd like that is not on the current menu, please let us know and we will see if we can accommodate. Additional charges may apply for substitutions or specialty requests.

Question 4

Do you accommodate dietary restrictions?

Accepted Answer

Yes. We can discuss vegetarian options, food allergies, and other dietary needs during the planning process. Please let us know about any restrictions when submitting your inquiry.

Question 5

Do you provide serving staff?

Accepted Answer

Yes. We offer full-service catering with professional setup and serving options. Staffing requirements vary depending on your guest count and event needs.

Question 6

Do you deliver?

Accepted Answer

Yes! We offer delivery throughout our service area. Travel fees apply for locations more than 25 miles from our business. Events located more than 25 miles from our location are subject to a $1.00 per mile travel fee.

Question 7

When is my final payment due?

Accepted Answer

Your remaining balance is due 7 days before your event.

Question 8

Do you provide setup and cleanup?

Accepted Answer

Yes. Standard setup and basic cleanup are included with your catering service. Additional cleanup beyond normal service may incur an extra fee.

Question 9

Do you provide plates, utensils, and serving equipment?

Accepted Answer

Disposable dinnerware is available for $2 per guest. We also offer upgraded china and linen service for an additional custom fee.

Question 10

What forms of payment do you accept?

Accepted Answer

We accept cash and major credit/debit cards.

Question 11

What happens if my guest count changes?

Accepted Answer

Please notify us as soon as possible. We do our best to accommodate changes, but increases made close to the event date may be subject to availability and additional charges.

Question 12

What is your cancellation policy?

Accepted Answer

The initial 25% deposit is non-refundable. Cancellations made after final payment may be subject to additional charges based on preparation costs and the timing of the cancellation.

Question 13

What areas do you serve?

Accepted Answer

We proudly serve the Southeast Michigan area and surrounding communities. If your event is outside our standard service area, we'll be happy to discuss travel accommodations.

Question 14

How long will you stay to serve?

Accepted Answer

Service time varies by event and package, but most events include 2–4 hours of service. Additional service time can be added if needed.

Frequent Asked Questions